BetterZip 5.2: Troubleshooting DiskStation Synology Issues

Are you experiencing issues with your Synology DiskStation after upgrading to BetterZip 5.2? If yes, this article will guide you through troubleshooting steps to resolve common problems.

The error messages in the log files indicate that there are issues with restarting and reloading services on your DiskStation. Specifically, the synoservice is not enabled, which may be causing the problems. Additionally, the log files show that the Scemd and/or nginx services seem to be involved.

One possible cause of these errors is an upgrade issue resulting from the automatic installation of a newer version of DSM (DiskStation Manager). In your case, upgrading from BetterZip 5.2 to 6.2.2 without manual intervention may have led to compatibility issues.

To troubleshoot and resolve this problem, follow these steps:

1. Check the status of your SHR array: Since you are experiencing errors in apps saying 'missing folder,' it's essential to verify that your SHR (Synology Hybrid Raid) array is functioning correctly. Use SSH to connect to your DiskStation and check the array's status.

2. Verify package integrity: Ensure that all packages, including Scemd and nginx, are installed and up-to-date. You can do this by accessing the Package Center on your DiskStation.

3. Restart services: Try restarting the synoservice using SSH commands. This may resolve any issues related to service restarts and reloads.

If these steps don't resolve the issue, you may need to perform a recovery process or consider reinstalling DSM.

In your case, since you have a bare metal Gen8 microserver that was upgraded from 5.2 to 6.2.2 without manual intervention, it's possible that the upgrade caused compatibility issues. To resolve this, you can try installing an earlier version of DSM, such as BetterZip 5.2 synoboot.img, on a new SD card and then booting your DiskStation in recovery mode.

By following these troubleshooting steps, you should be able to identify and resolve the issue with your Synology DiskStation.

Betterzip 5.2